Our Mission
We are dedicated to give people the choice to remain safe and happy in their own homes by providing a first class professional and reliable home care service. We aim to be the best at what we do and deliver the best to all our clients.
ABOUT US
The Aims and Objectives of the Company
At Homehealthcare our aim is to deliver the highest possible standard of high quality person centred care, while we maintain the independence, dignity and wellbeing of our clients .
We thrive in delivering care and support to individuals in their own homes, and supplying nurses, healthcare assistants and homecarers.
Each of our specialist @Homehealthcare teams are highly skilled; their expertise, professionalism and reliability guarantees we deliver exceptional service, first time, every time. We offer a range of healthcare services to a diverse range of clients.
Person centred care forms the core of the service we provide here at @Homehealthcare and our staff are committed to meeting our aims and objectives:
- To deliver a service of the highest quality that will improve and sustain the client’s overall quality of life.
- To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion, while respecting client’s right to independence, privacy, dignity, fulfilment, and the rights to make informed choices.
- To ensure that client’s needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments.
- To match the nominated Care Worker as closely as possible with the client, and respecting the need to change the Care Worker in the event of subsequent non -compatibility.
- To manage the Care Service efficiently and effectively to make best use of resources and to maximise value for money for the Consumer / Service User.
- To involve service users and carers in the provisions, management and development of services, which will be monitored regularly as part of the quality assurance framework ensuring that the service is run in the best interests of our service users.
- To ensure that all service users are aware of the procedures of making compliments, comments and complaints.
Our Values
Our PRIDE values support our vision and guide the behavior of everything we do
People focused: We look after the needs our clients, carers and colleagues to provide a safe and caring experience for all.
Respect: Respecting individuals needs
Integrity: We take an honest, open and ethical approach to everything we do
Dignity: Treating everyone in the way you like to be treated
Excellence: We continuously learn and improve to achieve the best outcomes for clients and our staff
How We Work
Our Services are distinguished by the calibre of our carers, the responsiveness of our staff and our expertise in home care. Our team members embrace a positive , balanced approach to aging centred on the evolving needs of older adults.
We support seniors and their families by providing opportunities for meaningful engagement. Our carers are ready to build authentic, caring relationships and implement custom care plans that evolve with a senior’s needs.
This can be helping with daily activities, transportation, shopping and meal preparationBy choosing @Homehealthcare LTD families receive support that includes specially trained caregivers.